Terms & Conditions
Please read these terms and conditions carefully before using Purple Roses Technology services. These terms govern your use of our services and establish the legal relationship between us.
Introduction
Welcome to Purple Roses Technology. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
Important Notice
These terms constitute a legally binding agreement. If you do not agree with any part of these terms, you must not use our services.
Acceptance of Terms
Agreement to Terms
By accessing and using Purple Roses Technology services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Capacity to Enter Agreement
By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization.
Description of Services
Service Offerings
Purple Roses Technology provides web development, SEO optimization, digital marketing, e-commerce solutions, consulting, and maintenance & support services. We reserve the right to modify, suspend, or discontinue any service at any time.
Service Availability
We strive to maintain 99.9% uptime for our services, but we do not guarantee uninterrupted access. Scheduled maintenance and unexpected technical issues may temporarily affect service availability.
Third-Party Integrations
Our services may integrate with third-party platforms and tools. We are not responsible for the availability, functionality, or terms of service of these third-party services.
User Obligations
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services to transmit harmful, offensive, or illegal content, or to infringe on intellectual property rights.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
Content Responsibility
You retain ownership of content you provide to us but grant us necessary rights to provide our services. You are solely responsible for ensuring your content does not violate any laws or third-party rights.
Payment Terms
Fees and Billing
All fees are due in advance unless otherwise specified in your service agreement. We accept payments via credit card, bank transfer, and other approved payment methods. All prices are in USD unless otherwise stated.
Refund Policy
Refunds are provided according to our refund policy. Generally, custom development work is non-refundable once started. Monthly service subscriptions can be cancelled with 30 days notice.
Late Payments
Late payments may result in service suspension and additional fees. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum allowed by law, whichever is lower.
Intellectual Property
Our IP Rights
Purple Roses Technology retains all rights to our proprietary technologies, methodologies, and pre-existing intellectual property. Our service marks, trademarks, and logos remain our exclusive property.
Client IP Rights
Upon full payment, clients receive ownership rights to custom code and designs created specifically for them, excluding our proprietary tools and frameworks which remain our property.
DMCA Compliance
We respect intellectual property rights and comply with the Digital Millennium Copyright Act. If you believe your copyrighted work has been infringed, please contact us with proper notification.
Warranties and Disclaimers
Service Warranties
We warrant that our services will be performed in a professional manner consistent with industry standards. We provide a 30-day warranty on development work for defects in functionality as originally specified.
Disclaimer of Warranties
Except as expressly stated, our services are provided "as is" without warranties of any kind. We disclaim all other warranties, whether express, implied, or statutory, including warranties of merchantability and fitness for a particular purpose.
Third-Party Services
We make no warranties regarding third-party services, platforms, or tools that may be integrated with or recommended as part of our services. Use of such services is at your own risk.
Testimonials and Reviews
All testimonials, reviews, and client feedback displayed on our website are for demonstration purposes only. These may represent hypothetical scenarios or composite representations of client experiences. Individual results may vary, and past performance does not guarantee future results.
Limitation of Liability
Limitation of Damages
In no event shall Purple Roses Technology be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
Maximum Liability
Our total liability for any claims related to our services shall not exceed the total amount paid by you for services during the twelve months preceding the claim, or $1,000, whichever is greater.
Time Limitation
Any claim or cause of action arising from our services must be filed within one year after such claim or cause of action arose, or it shall be forever barred.
Termination
Termination by Either Party
Either party may terminate services with 30 days written notice. We may terminate immediately if you breach these terms, fail to pay fees, or use services inappropriately.
Effect of Termination
Upon termination, your right to use our services ceases immediately. We will provide reasonable assistance in transitioning your data and services, subject to payment of outstanding fees.
Survival of Terms
Sections relating to payment obligations, intellectual property, warranties, limitation of liability, and dispute resolution shall survive termination of this agreement.
Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state where Purple Roses Technology is incorporated, without regard to conflict of law principles.
Arbitration
Any dispute arising from these Terms or our services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Miscellaneous
Severability
If any provision of these Terms is found unenforceable, the remainder shall remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and Purple Roses Technology regarding our services.
Amendment
We may modify these Terms at any time. Changes become effective upon posting to our website.
Contact
Questions about these Terms? Contact us at legal@purplerosestech.com
Acknowledgment
By using Purple Roses Technology services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms are effective as of the date last updated and remain in effect until superseded by updated terms.